Terms & Conditions

Last updated: 11 October 2026

1. Introduction

Welcome to Brandiny. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

Throughout these terms, "Brandiny", "we", "us" and "our" refer to the business operating the Brandiny online store. "You" and "your" refer to customers and website visitors.

Website: https://brandiny.shop
Email: support@brandiny.shop
Telephone: +44 7304 250183
Address: North Mount, London, N20 0PH, United Kingdom

The legal name and business registration details of the operator, where applicable, should be added before publication.

By using our website, you agree to comply with these terms. If you do not agree, please do not use the website.

2. Our Products

Brandiny offers products across categories including home essentials, lighting, children's products, parenting accessories and garden products.

We aim to ensure that product descriptions, images, specifications, prices and availability are accurate. However, minor variations in colour or appearance may occur due to screen settings, lighting conditions or manufacturer updates.

Product images and descriptions should not be taken as a guarantee of features that are not expressly stated in the relevant listing.

Please review product specifications, dimensions, compatibility information, age recommendations and safety instructions before purchasing.

3. Prices and Payment

All prices and applicable charges will be displayed before you complete your purchase.

Delivery charges, taxes and any other applicable fees will be disclosed during checkout before you submit your order.

We reserve the right to correct genuine pricing or listing errors, subject to applicable law. We will not knowingly charge you an undisclosed amount.

Payments are processed using the payment methods made available at checkout. An order is not considered accepted merely because a payment authorisation or automated acknowledgement has been generated.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products under these terms.

We will send an order acknowledgement to the email address provided. This acknowledgement confirms that we have received your order but does not necessarily mean that we have accepted it.

We will notify you if we cannot fulfil an order, for example because a product is unavailable or an error needs to be resolved. Any payment taken for an order we cannot fulfil will be refunded as appropriate.

We will not use this clause to unfairly cancel orders or avoid our legal obligations.

5. Delivery

We deliver to the destinations shown as available during checkout.

Available delivery methods, delivery costs, estimated dispatch times and estimated delivery periods will be displayed on the website or during checkout before you purchase.

Delivery estimates are provided in good faith. We will inform you if a significant delay becomes apparent and comply with applicable delivery obligations.

Unless another period has been agreed with you, applicable UK consumer rules generally require goods to be delivered without undue delay and within 30 days.

Please see our Shipping & Delivery Policy for further details.

6. Cancellations, Returns and Refunds

Your rights to cancel an online purchase, return products and receive a refund are governed by applicable UK consumer law and our Returns & Refunds Policy.

For most online purchases, consumers generally have 14 days from the day after receiving the goods to notify the seller that they wish to cancel, followed by a further 14 days to return them.

Exceptions may apply to certain products under the law.

Nothing in these terms removes or restricts your statutory rights regarding faulty, misdescribed or otherwise non-conforming goods.

Please read our Returns & Refunds Policy before ordering.

7. Product Safety and Use

Please follow the product instructions, warnings, installation guidance and age recommendations supplied with each item.

For lighting products, use the specified electrical supply, fittings and installation instructions. Seek a qualified professional where appropriate.

Products intended for children or parenting use must be used in accordance with their safety instructions and intended purpose.

We do not encourage the use of any product in a manner contrary to its instructions or applicable safety guidance.

8. Website Use

You agree not to misuse our website, interfere with its operation, attempt unauthorised access, introduce malicious code or use the website for unlawful purposes.

We may take reasonable steps to protect our website, customers and business from fraud, abuse or security threats.

9. Intellectual Property

Unless otherwise stated, the Brandiny name, branding, website text and original website materials are owned by or licensed to the relevant rights holder.

You may not reproduce, distribute or commercially exploit our protected materials without permission, except where permitted by law.

Product names, trademarks and images belonging to third parties remain the property of their respective owners.

10. Liability and Consumer Rights

Nothing in these terms excludes or limits liability where doing so would be unlawful.

In particular, these terms do not limit your statutory consumer rights or exclude liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

Subject to those protections, we will be responsible for losses where required by applicable law.

11. Privacy

Our Privacy Policy explains how we collect and use personal information when you visit our website or place an order.

Please review our Privacy Policy for details of our data handling practices.

12. Changes to These Terms

We may update these terms from time to time. The version applicable to an order will be determined in accordance with the terms presented and applicable law when that order is placed.

Any updates will be published on this page with a revised date.

13. Governing Law

These terms are governed by the laws applicable in the relevant part of the United Kingdom, subject to any mandatory consumer protection rules.

If you are a consumer, you may also benefit from mandatory legal protections and the right to bring proceedings in the courts available to you under applicable law.

14. Contact Information

For questions about these terms or an order, please contact:

Brandiny

Email: support@brandiny.shop
Telephone: +44 7304 250183
Address: North Mount, London, N20 0PH, United Kingdom